Terms & Conditions – Graceful Awareness

Terms and Conditions

Effective Date: 17/07/2025

Welcome to Graceful Awareness (the “Website" www.gracefulawareness.com). Please read these Terms and Conditions ("Terms") carefully before using the Website. By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, you may not use the Website.

1. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accessing or using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice, and without liability to you, any other user or any third party. Any changes to these Terms will be posted on this page, and the updated Terms will become effective immediately upon posting. You are encouraged to review these Terms periodically to stay informed of any changes.

3. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which can be found here. By using this Website, you consent to the collection, use, and sharing of your information as outlined in our Privacy Policy, in accordance with the General Data Protection Regulation (GDPR), and other applicable data protection laws in Ireland and the EU.

4. Use of the Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website in any way that could damage, disable, overburden, or impair the Website, or interfere with any other party's use and enjoyment of the Website.

Prohibited activities include, but are not limited to:

Engaging in fraudulent activity
Uploading harmful or offensive content
Violating any applicable laws or regulations
Attempting to gain unauthorized access to the Website or its related systems

 You are strictly prohibited from collecting, scraping, or harvesting any data or personal information from this website without prior written consent from Graceful Awareness. Unauthorized collection, use, or disclosure of data, including but not limited to user data, website content, or proprietary information, is a violation of these terms and applicable laws.

 Graceful Awareness reserves the right to pursue all available legal remedies in the event of a breach of these terms. This includes, but is not limited to, seeking damages, injunctive relief, and any other legal action necessary to protect our interests, data, and intellectual property.

5. Intellectual Property

All content on this Website, including but not limited to text, images, logos, trademarks, and software, is owned by or licensed to Graceful Awareness and is protected by copyright, trademark, and other intellectual property laws in Ireland and the EU. You may not use, copy, reproduce, distribute, or display any content without prior written consent from Graceful Awareness, except as permitted by law.

6. Disclaimers

The information provided on this Website is for general informational purposes only. We make no warranties or representations regarding the accuracy, reliability, or completeness of the content on the Website. The Website is provided "as is" and "as available" without any warranties, express or implied.

We do not guarantee that the Website will be free from typographical errors, or technical inaccuracies other harmful components. You are responsible for taking the necessary precautions to protect your devices and data.

In accordance with the European Union Consumer Rights Directive, we make the following specific disclaimers:

If you are a consumer within the EU, you are entitled to certain statutory rights under Irish consumer law.
If you are not satisfied with the goods or services purchased through the Website, you may have the right to cancel the contract within 14 days (the cooling-off period), subject to certain conditions. Please refer to our Return and Refund Policy for further details.

7. Limitation of Liability

To the fullest extent permitted by law, Graceful Awareness and its affiliates, or other representatives shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website, including but not limited to any errors, interruptions, or viruses that may affect your devices or data.

We are not liable for any loss or damage arising from events outside our reasonable control, including natural disasters, acts of terrorism, or governmental actions.

8. Purchase and Payments

Graceful Awareness accepts the following forms of payment:

Paypal
Revolut
Credit Card

You agree to provide current, complete and accurate purchase and account information for all the purchases via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

8. Refunds & Cancellations

1. One-to-One Sessions: Cancellations or reschedules must be made at least 24 hours in advance. Sessions cancelled with less than 24 hours’ notice are non-refundable. If you miss your session without prior notice, no refund will be issued. In case of emergencies, please get in touch, and we’ll do our best to accommodate you.

2. Courses & Group Programs:

Cancellations or reschedules must be made at least 24 hours in advance. Group sessions cancelled with less than 24 hours’ notice are non-refundable. If you miss a session without prior notice, no refund will be issued. In case of emergencies, please get in touch, and we’ll do our best to accommodate you.

3. Digital Products & Downloads: All digital products (e.g., workbooks, meditations, recordings) are non-refundable. Once the product is delivered or accessed, the sale is considered final.

4. Memberships: Memberships can be cancelled at any time, and access will remain active until the end of your current billing period. Refunds are not provided for partially used membership periods.

5. Workshop & Event Bookings: Refunds are only available for cancellations made 48 hours before the event. Within 48 hours, no refund will be issued, but you may transfer your ticket to someone else if needed.

9. Indemnification

You agree to indemnify, defend, and hold harmless Graceful Awareness, its affiliates, or other representatives from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Website or violation of these Terms.

10. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection

11. Consumer Protection Rights in Ireland

As a consumer based in Ireland, you are entitled to certain rights under Irish law, including:

The right to a refund, repair, or replacement if the goods or services you receive are not of satisfactory quality, not fit for purpose, or not as described.
The right to cancel orders within a 14-day cooling-off period for certain types of transactions.
The right to file a complaint with the Competition and Consumer Protection Commission (CCPC) if you feel your consumer rights have been violated.

For more detailed information on your consumer rights in Ireland, please visit the CCPC website or contact us directly.

12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Ireland. However, if you are a consumer, you may be entitled to use the European Online Dispute Resolution (ODR) platform, which allows you to resolve disputes through an alternative dispute resolution process.

13. Termination

We reserve the right to suspend or terminate your access to the Website at any time and for any reason, including but not limited to violations of these Terms.

You may cancel the service purchased (please note deposits will not be issued when canceling) by notifying admin@gracefulawareness.com and we can then archive any information about you, or your account, stored in our database as well as cease the provision of any information to you. (Your information archived will be stored for 5 years from the date of purchase at which point in time it will be deleted or destroyed).

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Graceful Awareness Email: admin@gracefulawareness.com Phone: +353892149764

Important Notes for Irish and EU Consumers:

Right of Withdrawal: If you are a consumer located in the EU, you have the right to withdraw from a purchase within 14 days of receiving the goods or services, as per the European Consumer Rights Directive. This does not apply to all types of services or goods, so please review our Refund and Return Policy.
EU Online Dispute Resolution: As an EU consumer, you can use the European Commission's ODR platform to resolve disputes in a convenient and cost-effective manner.

This updated version incorporates Irish consumer rights and general data protection laws (such as GDPR). Depending on the nature of your business (e.g., selling physical products, digital content, or offering services), you may need additional clauses. If needed, it’s always a good idea to consult with a legal expert in Irish law to ensure compliance.

15. User Accounts

Some areas of the Website may require you to create an account. If you create an account, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.

By creating an account, you also confirm that you are over the age of 18 or have parental consent if required by Irish law to access and use certain features of the Website.`

16. Third-Party Links

The Website may contain links to third-party websites that are not owned or controlled by Graceful Awareness. We are not responsible for the content, privacy practices, or terms of service of these third-party websites. By using these links, you acknowledge that you are doing so at your own risk.

We encourage you to review the privacy policies and terms of service of any third-party websites you visit.